Dr. Graham Glynn, the President of the Hello Community, has published a major new book entitled “Metrics, Mapping, and Modelling for Masterful Management in Higher Education” (Emerald Press). This book is about creating a business approach to higher education that integrates transparency and stakeholder engagement using concept/mind map-based institutional modelling to empower holistic, transparent, knowledge-informed, and strategic management; integrative-and backward design based-thinking; and inter-institutional resource sharing for improved effectiveness, efficiency, stakeholder engagement and shared governance. It is also an invitation to higher education managers and leaders to participate in the development of this knowledge and in a community for sharing it. The book is, therefore, accompanied by a free Creative Commons licensed system called the Sentient Knowledge Map (SKM) which provides a template model of a HEI and extensive inter-institutionally shared resource libraries. For administrators, the SKM provides the “view from the balcony” that enables them to conceptualize and appraise all the complex, intertwined operations of the institution in one place and easily determine the performance of its individual elements. For faculty and staff, it enables comprehensive understanding of the institution, its resources and metrics. Thus, it empowers their active participation in decision-making processes.
About HELLO
This general announcement was shared on the Higher Education Leadership Learning Online (HELLO) Community. The HELLO Community is an international, peer led and fed organization whose vision is “to become the resource of choice for higher education leaders when seeking practical information about performing their jobs with excellence”. HELLO is an information aggregator of articles, books, useful web sites and events, a powerful set of networking tools, and an open source online journal focused on practical solutions to higher ed management and leadership issues. Community membership is required for complete access to resources and is restricted to those who hold or have held a higher ed leadership position. There is no cost, advertising, or membership data sharing with other organizations.
Useful links:
- Register to become a member (you can quickly register and login using your LinkedIn or Facebook account)
- 10-minute video overview of the features and tools of the community site
- New member welcome page
- Advisory Board members

