We want HELLO to be a community where everyone feels respected. It is up to all of us to make that happen. This page includes important information about our expectations of you while using our site. Please take the time to carefully read through this information; we take these guidelines seriously and expect you to do the same.
You are responsible for all activity associated with your account, including all content that you post. If you post content that belongs to someone else it is your responsibility to ensure that you have the permission of all relevant rightsholders in order to post that content. Anyone uploading another person’s content without the necessary permissions is liable to have that content removed or their account terminated.
HELLO is an open, social platform, made up of a vibrant group of people with differing views, opinions, and cultural backgrounds. We support freedom of speech and the fundamental right for individuals to express themselves, and expect everyone else to do the same. Respecting each other on HELLO means following some basic principles:
Do not be a bully: We have zero tolerance for abusive or threatening behavior within the community. We consider abuse to be any activity where the intent is to attack or demean someone else. Anyone found to be engaging in this type of activity risks the immediate, permanent termination of their account.
Criticize constructively: We recognize that criticism can be a valuable tool for helping each other to improve. Remember that behind each post is a person. Criticism should always focus on the content, and not on the individual who created it. Please share your opinion with others, but do so in a constructive way. Before posting feedback, always ask yourself whether you would appreciate receiving the same feedback. If not, do not post it.
Privacy of others: Everyone has the right to privacy, no matter who they are. Do not share personal details of another person (or entity), without their permission. This includes photographs, unlisted phone numbers, and home or email addresses.
Do not pretend to be someone else
You cannot impersonate another person, or post content that is intentionally misleading. As a rough guide, you must not create profiles or post content that is intended to make people think you are someone else. You must not use someone else’s name or trademark without their permission, or pretend to be associated with someone you are not, even if you feel that you are helping that person by doing so.
As an open platform, freedom of expression is important to us. However, there are certain types of content that have no place on HELLO. In order to protect the community and maintain positivity, please do not post:
Pornography: Do not post any content that is predominantly sexual in nature, or that could be perceived as an aid to sexual gratification. This includes, but is not limited to, images containing nudity and recordings or detailed descriptions of sexual acts. There are plenty of other places to find that content online.
Hate speech: You are welcome to share your opinions and beliefs on HELLO, even if they might be controversial, or challenge the status-quo. However, we will not tolerate content that promotes or encourages hatred, discrimination or violence against others based on things like race, cultural identity or ethnic background, religious beliefs, disability, gender identity, or sexual orientation.
Spam & prohibited services
We aim for HELLO to be a spam-free zone. To support this effort, we have policies in place that prohibit both spamming activity and the use of related services which violate our terms.
The following activity is not permitted:
- Posting unsolicited links to commercial spam i.e., profiles or content whose sole aim is to drive traffic to external websites, via messages, comments, profile and track descriptions or artwork.
- Creating multiple accounts with the intention of inflating the popularity of other profiles.
- The creation, use, or promotion of:
- Bots or other automated means to perform social interactions.
- Services that claim to boost a profile’s popularity such as followers, plays, likes, or reposts.
- Services that sell social interactions or other forms of promotion on HELLO.
Tell us about it
Please bear in mind that something that you find unacceptable, may not be unacceptable to everyone. We try to maintain a fair and balanced approach, but reporting content will not always result in that content being removed if it does not break the rules.
If you break the rules
If we receive notification from a rightsholder that content uploaded to your account infringes their copyright, or if we believe that your activity violates any of our other guidelines, we will send you a written warning. If we have to send you more than two of these warnings, we will terminate your account. In the most extreme cases, we reserve the right to terminate your account immediately, without prior warning.
To sum up
Be considerate of others, respect the law and think about these guidelines before you post. We aim to make objective, fair decisions when content is reported to us and in most cases, will send you a warning before we take any other measures. We think this is reasonable but if you do not agree, maybe HELLO is not the place for you.
We may need to update these Community Guidelines occasionally, so please be sure to check back here every so often for updates.