As President of the HELLO Community, I am excited to share my recently published book chapter from Metrics, Mapping, and Modelling for Masterful Management in Higher Education.
Chapter One introduces the core premise of the book: colleges and universities are complex, interconnected systems, and most traditional management tools simply don’t capture that reality. In higher education, every decision ripples across academic programs, administrative units, and institutional culture.
To address this, the chapter introduces the Sentient Initiative and the Sentient Knowledge Map (SKM)—frameworks designed to help leaders see how the many parts of an institution fit together, interact, and influence one another. By mapping these relationships, decision-makers can gain a clearer, more coherent understanding of operations, opportunities, and hidden constraints.
Chapter One also sets the stage for a broader ambition: building a Universal Institutional Model to support more transparent, evidence-based, and collaborative decision-making across the sector. The goal is a future in which institutions become easier to understand, navigate, and improve—because their structures and dynamics are finally made visible.
📖 If you’re involved in higher-ed leadership, strategy, assessment, or institutional research, I’d love for you to take a look at the chapter and add your comments here, or on the website.
👉 Part One: The Big Picture – G Squared Higher Ed Consulting
#HigherEducation #HigherEdLeadership #InstitutionalEffectiveness #DataInformedDecisionMaking #StrategicPlanning
About HELLO
This general announcement was shared on the Higher Education Leadership Learning Online (HELLO) Community. The HELLO Community is an international, peer led and fed organization whose vision is “to become the resource of choice for higher education leaders when seeking practical information about performing their jobs with excellence”. HELLO is an information aggregator of articles, books, useful web sites and events, a powerful set of networking tools, and an open source online journal focused on practical solutions to higher ed management and leadership issues. Community membership is required for complete access to resources and is restricted to those who hold or have held a higher ed leadership position. There is no cost, advertising, or membership data sharing with other organizations.
Useful links:
- Register to become a member (you can quickly register and login using your LinkedIn or Facebook account)
- 10-minute video overview of the features and tools of the community site
- New member welcome page
- Advisory Board members